Roeland Home Improvers

Reviewed By: Paulie J
Location: Oak Ridge, NJ

This review was copy/pasted from:
Google
Original Review Link: https://www.google.com/search?q=roeland+home+improvers+reviews&ie=utf-8&oe=utf-8#lrd=0x89c30a2f05ece59f:0xcd3e8e237e80e598,1,

Comment The Roeland crew replaced my roof. They did a great job. Arnie (owner) provided an informative presentation in which he kept referencing the GAF (shingle manufacturer) manual. His knowledge provided me with an ease of mind should the product fail for any reason. Since everything was installed according to the manufacturer's manual, the warranty would not be voided.

On day 1 the old shingles were removed and bad plywood replaced. On day 2, shingles were to be installed. They were loaded onto the roof on day 1. At 6 pm on day 1, a couple hours after the workers left, the wife and I decided that we regret our choice of shingle color and called Arnie to see what could be done. Arnie did not once make me feel like I made a bad decision. He advised that he would make phone calls, rearrange workers at another job site, reach out to the distributor and basically get the new color that we wanted. And that is just what he did. Old school guy that I can vouch for.

I would highly recommend.
Overall Rating 5 Stars
Molly Upperco from company replied to this review
Replied on: October 2nd, 2018 01:10:40pm
Paul so glad you and your wife are happy and hope that this is the first project of many that we can do for you both. I of all people understand making your wife happy is so very important....ABC Supply jumped through some hoops too with zero complaints.... thanks for taking the time from you're extremely busy work schedule to write us a review (I will read this to the crew in the AM) thanks for the business.

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